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QUESTION 31
You are the system administrator at your organization.
You need to synchronize all customization and users from your production instance to your training instance.
What should you perform to accomplish this goal?

A.    a full copy
B.    a clone
C.    a switch
D.    a minimal copy

Answer: A

QUESTION 32
Which two versions of Microsoft Dynamics CRM require an upgrade in order to use the Dynamics 365 for phones app? Each correct answer presents a complete solution

A.    Microsoft Dynamics CRM 2016 SP 1 Online
B.    Microsoft Dynamics CRM 2016 On-Premises
C.    CRM 2015 Update 1 On-Premises
D.    Microsoft Dynamics CRM 2015 Online

Answer: CD

QUESTION 33
You are working in an organization that uses multiple Microsoft Dynamics 365 instances. A large number of users have installed Microsoft Dynamics 365 for Outlook. The users connect to multiple instances from Outlook; however, they only want to synchronize with one particular instance. There is some confusion as to whether they are synchronizing with the correct instance. Where should the users review, and possibly change, the synchronizing instance?

A.    in the Configuration Wizard for Microsoft Dynamics 365 for Outlook
B.    in Diagnostics for Microsoft Dynamics 365 for Outlook
C.    in Outlook, in CRM Settings on the File menu
D.    in Outlook, on the CRM tab

Answer: A

QUESTION 34
You are the administrator for an organization that uses Microsoft Dynamics 365, which users access through the apps for phones and tablets.
You are planning to introduce a new custom entity, which needs to be read-only on the app but editable when users access Microsoft Dynamics 365 online.
What should you do next?

A.    Enable the entity for mobile, and check the box for read-only in mobile. In the security roles, give the users read and write access to the new entity.
B.    Enable the entity for mobile. Modify the security roles so users have only read access to the new entity.
C.    In the security roles, give users privileges for Microsoft Dynamics 365 for mobile, and give them read access to the new entity.
D.    Enable the entity for mobile and a flag for read-only in mobile. In the security roles, give the users read access to the new entity.

Answer: A

QUESTION 35
You are an administrator for an organization that uses Microsoft Dynamics 365. Your mobile users are often in areas where they do not have Internet access, but they still need to be able to access and edit records through the Dynamics 365 app for mobile phones.
What should you do?

A.    Instruct users to view the needed records prior to entering an area with no Internet access so they can view them through the recent records cache.
B.    Allow users to use Microsoft Dynamics 365 for Outlook, and instruct users on how to configure the offiine filters.
C.    Enable the enhanced offiine experience in Settings> Mobile Offiine in Microsoft Dynamics 365 and adjust the Organization data download filter on each of the needed entities.
D.    In the entity settings under Outlook & Mobile, configure the Organization data download filter for each of the needed entities.

Answer: B

QUESTION 36
You are an administrator in an organization that uses Microsoft Dynamics 365 and Microsoft Dynamics 365 for Outlook. A majority of the users want to synchronize all contacts from accounts they follow, rather than just contacts they own. What should you do?

A.    Create and distribute a set of synchronization filters that includes all contacts for followed accounts.
B.    Instruct each user on how to configure the offline filter.
C.    Instruct each user on how to configure the synchronization.
D.    Instruct each user on how to configure the synchronized fields.

Answer: C

QUESTION 37
You are configuring forms in Microsoft Dynamics 365 and need to accommodate some users that access Microsoft Dynamics 365 through the app for phones and tablets. You want to ensure your changes will apply properly to all users regardless of how they access Microsoft Dynamics 365.
What should you do?

A.    Make the configurations on the Main form only, and preview your changes for tablet and mobile.
B.    Make the same configurations on both the Main form and the Card form.
C.    Make the same configurations on both the Main form and the Mobile Express form.
D.    Make the same configurations on both the Main form and the Main Interactive Experience form.

Answer: C

QUESTION 38
You need to deploy a new instance, which will be used to conduct training for users for an indefinite period. You need to be able to deploy full copies of the production environment into this new.
What should you do?

A.    Create a production instance in a new tenant
B.    Create a trial in a new tenant
C.    Create a production instance in the same tenant.
D.    Create a sandbox instance in the same tenant.

Answer: D

QUESTION 39
You are a system administrator for an organization with a Microsoft Dynamics 365 deployment (hosted in a European data center) and Active Directory Federated Services on-premises. Your organization acquires a new company in the US that is using Microsoft Dynamics 365 Online in its own tenant The US company can continue to use their Microsoft Dynamics 365 Online instance as is. All users need to be on the European Active Directory, but they need to use an instance close to them.
What should you do?

A.    Migrate the US instance to the European tenant, and set the instance the US region.
B.    Keep the US tenant and federate Active Directory with both the US and European teanants.
C.    Keep the US tenant, and federate Active Directory with only the European tenant.
D.    Migrate the US instance to the European tenant, and set the instance to the European region.

Answer: A

QUESTION 40
You are a system administrator.
Microsoft schedules an update for your instance of Microsoft Dynamics 365. Which two scenarios will occur? Each correct answer presents a complete solution.

A.    If you have not approved the update before the scheduled date, the instance will become inactive until approved or rescheduled.
B.    If you have approved the update, the instance will update on the scheduled date.
C.    The instance will update on the scheduled date, regardless of approval.
D.    If you have not approved the update, the instance will not update on the scheduled date.

Answer: B


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